Privacy Policy

Decrypthut Limited
Effective: September 2026

1. Who we are

Decrypthut Limited (“Decrypthut”, “we”, “us” or “our”) provides technology education, training, workshops, courses, roadshows, mentoring, workforce development and related learning and innovation activities.

Decrypthut Limited is a company registered in England and Wales under company number 13085156.

Registered office:

71–75 Shelton Street
London
WC2H 9JQ
United Kingdom

For the purposes of UK data protection law, Decrypthut Limited is the controller of personal information covered by this Privacy Policy unless another organisation is expressly identified as the controller.

Questions about privacy or requests concerning your personal information can be sent to:

info@decrypthut.com

2. Scope

This Privacy Policy explains how we collect and use personal information when you:

  • visit our website;
  • contact us;
  • register for or participate in a Decrypthut programme;
  • attend a workshop, course, roadshow or event;
  • receive mentoring or other learning support;
  • earn a Decrypthut digital badge;
  • work with us through a school, council, employer, community organisation or other partner;
  • apply to work with or for Decrypthut;
  • appear in authorised photographs, video or other media; or
  • otherwise interact with Decrypthut.

Where a school, local authority, employer or other organisation provides information to us or commissions a programme, that organisation may also be a controller of your information. Its own privacy notice may therefore also apply.

3. Information we collect

Depending on your relationship with us, we may collect:

Identity and contact information

This may include:

  • name;
  • age or date of birth where required;
  • email address;
  • telephone number;
  • parent or guardian details;
  • organisation, school or employer;
  • job title; and
  • emergency contact information where appropriate.

Programme and learning information

This may include:

  • programme registration;
  • attendance;
  • course participation;
  • projects and work produced;
  • assessment or challenge results;
  • skills developed;
  • progress;
  • learner feedback;
  • survey responses;
  • digital badges and achievements;
  • mentoring records where applicable; and
  • information necessary to provide or evaluate a programme.

Learning support information

Where necessary, we may receive information concerning:

  • disability;
  • health;
  • SEN;
  • neurodivergence;
  • accessibility requirements;
  • reasonable adjustments;
  • communication requirements; or
  • other information needed to support safe and inclusive participation.

Some of this information constitutes special-category personal data and receives additional protection under data protection law.

Safeguarding information

Where a safeguarding or welfare concern arises, we may process information concerning a child or adult, the concern raised, actions taken, relevant communications and information required for safeguarding purposes.

Photographs, video and audio

Where appropriate, Decrypthut may take or receive photographs, video or audio from programmes and events.

Our approach to photographs and recordings is explained in section 10.

Business information

When working with schools, councils, employers, suppliers, universities, community organisations and corporate partners, we may process professional contact information and correspondence.

Website and technical information

When you use our website, certain technical information may be collected, including:

  • IP address;
  • browser and device information;
  • pages visited;
  • website interactions;
  • approximate technical location information;
  • cookie preferences; and
  • diagnostic and security information.

4. How we collect information

We may receive information:

  • directly from you;
  • from your parent or guardian;
  • from a school or educational institution;
  • from a local authority;
  • from your employer;
  • from a commissioning or community organisation;
  • from facilitators or programme delivery partners;
  • through forms, surveys or programme registration;
  • through our website;
  • through correspondence with us; and
  • where appropriate, from safeguarding or statutory bodies.

5. How we use personal information

We may use personal information to:

  • respond to enquiries;
  • administer programme registrations;
  • deliver workshops, courses, mentoring, roadshows and other services;
  • communicate with learners, parents, guardians and organisations;
  • support individual learning needs;
  • make reasonable adjustments;
  • maintain attendance and participation records;
  • recognise learner achievements;
  • issue and administer digital badges;
  • provide programme feedback and learner support;
  • evaluate programme quality and outcomes;
  • improve our programmes and services;
  • administer partnerships and contracts;
  • manage safeguarding and welfare concerns;
  • maintain the safety and security of our website and systems;
  • prevent fraud or misuse;
  • manage complaints;
  • establish, exercise or defend legal claims;
  • comply with legal and regulatory requirements; and
  • promote Decrypthut where we have an appropriate lawful basis to do so.

We do not sell personal information.

6. Our lawful bases

We only use personal information where we have a lawful basis.

Depending on the circumstances, this may be:

Contract

Where processing is necessary to provide a service, administer a booking or fulfil an agreement with you.

Legitimate interests

Where processing is reasonably necessary for the operation, administration, security, development or improvement of Decrypthut and those interests are not overridden by your rights.

Consent

Where you have freely chosen to give permission for a particular use, including certain marketing activities and photography or promotional media.

Where we rely on consent, you may withdraw it.

Legal obligation

Where we must process information to comply with a legal requirement.

Vital interests

In exceptional circumstances where processing is necessary to protect someone’s life.

7. Special-category information

Information about health, disability and certain other sensitive matters may constitute special-category personal data.

Where we process special-category information, we identify both an appropriate lawful basis and an additional condition permitted by UK data protection law.

Depending on the circumstances, this may include explicit consent, substantial public interest grounds provided for by law, safeguarding-related conditions, or other applicable conditions.

We seek to collect only the information genuinely necessary for the relevant purpose and restrict access appropriately.

8. Children and young people

Children and young people are an important part of Decrypthut’s work.

We take particular care when collecting and using their personal information.

Information should be presented in a way appropriate to the age and understanding of the child where appropriate.

Depending on the programme, information may be provided by a parent, guardian, school, council or commissioning organisation.

We aim to collect only information reasonably necessary to:

  • deliver the programme;
  • keep learners safe;
  • provide appropriate support;
  • recognise achievement;
  • communicate appropriately; and
  • meet our legal or contractual responsibilities.

A child’s information will not be used for an unrelated purpose merely because we already hold it.

9. Digital badges and Sertifier

Decrypthut uses Sertifier, a third-party digital credential platform, to issue, manage, host and verify Decrypthut digital badges and certificates.

Where you earn a Decrypthut digital credential, we may provide Sertifier with the information reasonably necessary to create and administer that credential. This may include:

  • your name;
  • email address;
  • programme or activity completed;
  • credential awarded;
  • skills or learning outcomes recognised;
  • achievement criteria;
  • issue date;
  • expiry date, where applicable;
  • credential identifier; and
  • information required to verify the credential.

Sertifier may provide learners with access to a digital credential page, wallet or verification function and may enable learners to download or share their credential.

Learners are not required to publish or share their credential publicly simply because it has been awarded.

Decrypthut determines the credential awarded, the criteria associated with it and the achievement it represents. Sertifier provides the technology used to issue and verify the credential.

We only share information with Sertifier that is reasonably necessary for the administration and verification of Decrypthut credentials.

Sertifier processes personal information in accordance with its own privacy arrangements and applicable contractual and data protection requirements.

Personal information associated with Decrypthut digital badges is otherwise handled in accordance with this Privacy Policy.

10. Photography, video and use of images

We use real programme imagery because it helps demonstrate Decrypthut’s work and impact. We also recognise that learners must have meaningful control over how identifiable images of them are used.

Photographs, video or audio may be taken during Decrypthut programmes, workshops or events for purposes including:

  • documenting programme activity;
  • impact reporting;
  • programme evaluation;
  • Decrypthut’s website;
  • presentations and proposals;
  • social media;
  • promotional and informational materials; and
  • communications concerning Decrypthut’s work.

Consent

Where consent is the appropriate basis for identifiable promotional photography or recording, we will obtain appropriate permission.

For children, this will normally involve permission from a parent or guardian where appropriate, while also respecting the wishes of the child.

A learner who does not wish to be photographed or recorded will not be excluded from the educational programme merely for refusing promotional photography consent.

Where practical, photographers and programme staff will be informed of individuals who should not appear in identifiable promotional images.

Withdrawing permission and requesting removal

Consent to the future use of an identifiable photograph or recording may be withdrawn at any time by contacting:

info@decrypthut.com

Please provide enough information for us to identify the relevant image or recording.

Where consent is withdrawn, Decrypthut will stop new uses of the relevant identifiable image and, where reasonably practicable, remove it from websites, social-media accounts and other digital channels under Decrypthut’s control.

Withdrawal does not make previous lawful use of an image unlawful.

It may not always be possible to retrieve:

  • printed materials already distributed;
  • material already lawfully published or supplied to third parties;
  • copies independently saved, reposted or shared by other people; or
  • material that Decrypthut is legally required to retain.

However, we will take reasonable steps within our control in response to a valid removal request.

We will not normally publish a child’s full name alongside an identifiable image unless there is a clear reason and appropriate permission.

11. Safeguarding

Safeguarding information may need to be used or disclosed where necessary to protect a child or another person.

Depending on the circumstances, information may be shared with:

  • a school’s Designated Safeguarding Lead;
  • a commissioning organisation;
  • a local authority;
  • children’s social care;
  • the police;
  • emergency services; or
  • another appropriate safeguarding body.

Where there is a safeguarding risk, we may share relevant information without consent where the law permits or requires this.

Our safeguarding arrangements are set out in our Safeguarding and Child Protection Policy.

12. Who we share information with

Where necessary and lawful, information may be shared with:

  • schools;
  • local authorities;
  • commissioning organisations;
  • employers;
  • parents or guardians;
  • programme delivery partners;
  • authorised facilitators, tutors and contractors;
  • technology providers;
  • badge or credential providers;
  • professional advisers;
  • insurers;
  • safeguarding bodies;
  • regulators;
  • law-enforcement agencies; and
  • courts or other authorities where required.

We require service providers handling information on our behalf to protect it appropriately.

13. International transfers

Some technology providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps required by UK data protection law, which may include reliance on UK adequacy regulations or approved contractual safeguards.

14. Marketing

We may send information about Decrypthut programmes, opportunities or services where permitted by law.

Where consent is required, we will obtain it.

You may opt out of direct marketing at any time by using an unsubscribe facility where provided or contacting:

info@decrypthut.com

We may retain limited information necessary to record and respect an opt-out request.

15. Retention

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including applicable legal, contractual, safeguarding, insurance and dispute-resolution requirements.

Safeguarding records may need to be retained for longer periods because concerns can remain relevant after programme participation ends.

When information is no longer required, it will be securely deleted, destroyed or anonymised as appropriate.

16. Security

We use appropriate technical and organisational measures designed to protect personal information from:

  • unauthorised access;
  • loss;
  • misuse;
  • disclosure;
  • alteration; and
  • destruction.

Access to personal and safeguarding information is restricted according to role and need.

17. Your rights

Depending on the circumstances, you may have the right to:

  • access personal information we hold about you;
  • correct inaccurate or incomplete information;
  • request deletion;
  • request restriction of processing;
  • object to certain processing;
  • receive certain information in a portable format;
  • withdraw consent where consent is relied upon; and
  • complain about how your information has been handled.

These rights are not absolute and legal exceptions may apply.

To exercise a right, contact:

info@decrypthut.com

We may need to verify your identity before responding.

18. Complaints

If you have concerns about how Decrypthut uses your personal information, please contact us first at:

info@decrypthut.com

You also have the right to complain to the UK Information Commissioner’s Office.

19. Cookies

Our website uses cookies and similar technologies as described in our Cookie Policy.

20. Changes to this policy

We may update this Privacy Policy to reflect changes to our services, technology, business or legal requirements.

The current version will be published on our website.

Decrypthut Limited
Company number: 13085156
71–75 Shelton Street, London, WC2H 9JQ
info@decrypthut.com

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